Solutions

Digital Solutions

End-to-end solutions across all customers touchpoints

Thinkmax leverages its extended expertise in enterprise system integration to build unified digital experiences built on best of breed platforms to meet customer’s expectations and achieve business performance goals.

From strategy to execution

Digital Transformation Strategy

Strategy design and planning for digital transformation

Thinkmax Digital strategy services structured with the objective to help organizations achieve their digital transformation journey.

Our pragmatic approach focuses on assessing current organization situation and planned initiatives in order to determine the best solutions to unlock opportunities for the future.

Digital Roadmap

Defines priorities based on business, opportunities, and the organization’s technological situation and readiness.

Business Modelling

The digital shift is influencing business models and transforming corporate structures. Establishing the right model is key to seizing new opportunities and meeting new challenges.

ROI Analysis & Business Case

Helps justify investments and determine budgets to execute on business and roadmap plans.

Experience (Design & UX) Audit

Evaluation of current user experience based on best practices and target users expectations for efficiency, esthetics and user friendliness.

Gap Analysis & MVP

Determines the minimal viable solution and key requirements to achieve it.

Technology Audit, Benchmarking & Selection

Assesses current state of technology and helps determine the appropriate solution for implementation.

Change Management (Skills Assessment, Training, Organizational Structures)

Provides insights into the organization’s digital readiness based on skills, structure, communication flows, tools and solutions.

Proof of Concept (POC) & Prototyping

Before moving forward, shows what the solution will look like and how it will function.

Platforms & Experiences

Unified integrated technology & experiences

Thinkmax Digital core offering consists in providing clients with digital platforms and experiences aligned with their business objectives and adapted to their market situation. Thinkmax aims to provide evolving solutions meeting today’s needs and future proof.

Unified Commerce

Building Unified Commerce solutions to empower experiences across all customers’ touchpoints for retailers, manufacturers and distributors.

Content Management Systems (CMS/WCM)

The fuel behind every digital experience, content management evolves rapidly and is key in providing seamless, smart, personalized experiences.

Product Information Management (PIM)

Manufacturers and distributors, retailers dealing with significant product offering, are in extreme need of a solution that will enable them structure their product information for all channels they pursue.

Digital Experiences

Experiences defines the brand! Customers are expecting spotless experiences well integrated and connected through all touchpoints digital or not. Beyond sophisticated and efficient design and user experience, Thinkmax capabilities ensure that data and content is also in-sync with the UI.

Digital In-Store & Modern POS

Enabling retailers to leverage the physical space for optimal digital experiences. Retailers are able to transform the physical space by extending digital services in the store and connecting the overall customer experience through solutions such as in-Store digital shopping and fulfillment, line busting, client telling, modern POS and Pick & Pack solutions.

Marketing Automation & CRM

Digital experiences are a natural way to establish a 1to1 communication and interaction with customers. Thinkmax, leveraging industry best breed solutions, implements marketing automation solutions and help clients optimize their marketing digital programs.

Analytics, BI & Reporting

What you can’t measure, you can’t manage! A key benefit of Digital is the possibility to track, measure and report on every single activity and action. Thinkmax leverage Microsoft PowerBI to enable clients leverage relevant data and visualize KPIs in order to make decision and continuously optimize business performance.

Artificial Intelligence

Artificial Intelligence is the new shift in digital. While concrete benefits are not tangible for users, digital technology is infused with AI. Unified commerce pulls AI in many ways, from content personalization to merchandising, AI deep impact will continue to progress.

Thinkmax leverages the Microsoft Machine Learning services in the cloud to provide clients with new disruptive solutions that meet customers’ expectations and new usage behavior.

Cloud Infrastructure

Accelerating business digital transformation

Cloud infrastructure is accelerating business digital transformation by making it more scalable, secure and economical. The performance of servers and applications in the cloud provide almost unlimited scalability capabilities, moreover advanced data protection and security measures available through public cloud such Microsoft Azure, provide businesses with advanced computing power at an affordable cost.

Thinkmax has quickly developed expertise and capabilities around Microsoft Azure Cloud helping clients benefit from public and hybrid cloud computing and leveraging cloud-native solutions.

Infrastructure Audit & Assessment

Assessing existing infrastructure to provide appropriate recommendations for future solutions implementations considering past investments and future requirements.

Infrastructure Design & Architecture

Designing and architecting infrastructure considering required integrations with all systems.

Hosted Hybrid Cloud Solutions

Providing solutions in Cloud and Hybrid that suits every client needs and situation.

Infrastructure Management

Managing infrastructure operation maintenance and support.

Managed Services

Ensure continuous application performance

Thinkmax managed services provides clients with the right level of support to enable them to focus on their core business operation and give them the tranquility they need regarding their platforms performance.

Help Desk

Access to portal and phone line help desk support.

24/7 Application Support

Continuous application support for mission critical application.

Performance Monitoring

Regular and rigorous technological and business performance monitoring and review.

Application Evolution (maintenance & updates)

Ensuring application

Partners & Solutions

A Future Proof Technology Eco-System

To build efficient, future proof unified digital experiences, Thinkmax leverage the Microsoft technology stack and its resourceful partners and solutions eco-system.

Microsoft through Azure Cloud provides the most complete and coherent infrastructure and framework to enable retailers, manufacturers and distributor to innovate succeed their digital transformation.

The Microsoft eco-system provide organizations access to core commerce and marketing capabilities with extensibility for unified experiences (digital and physical). Moreover, to help organizations to innovate and perform in today's digital era, Microsoft brings commoditized solutions to experiment Big Data, Artificial intelligence and Internet of things.

Thinkmax partners with best of breed solution vendors within the Microsoft environment to provide its clients with unified digital experiences that meet customer’s expectations and achieve business performance goals.

Platforms

Episerver connects digital commerce and digital marketing to help organizations create unique digital experiences for their customers, with measurable business results. The Episerver Digital Experience Cloud™ combines content, commerce, multi-channel marketing and predictive analytics in a single platform to work full-circle for businesses online – from intelligent optimization and lead-generation through to conversion and repeat business – with unprecedented ease-of-use.

Insite Software’s Connected Commerce platform brings together commerce, physical sales channels and content/data to drive better B2B buyer and B2C user experiences, and higher sales. Leading global manufacturers, wholesalers and distributors rely on Insite to better engage digitally with buyers and sellers via B2B websites such as customer/buyer portals, sales portals, partner portals and dealer portals. The Insite technology fully integrates with leading ERP, CRM and web content management systems, and can be flexibly deployed either on premises or in public/private clouds.

Sana Commerce is a web store software provider with a passion for innovative e-commerce solutions. Our aim is to help businesses all over the world reach their full potential. How? By offering the shortcut to e-commerce with a web store solution that is 100% integrated with Microsoft Dynamics and SAP. Our unique approach and strong partner network have already made Sana the driving force behind over 1,200 web stores worldwide – a number that is steadily increasing. Why? Because we offer a product that works. It works for you, and it works for your clients.

Orckestra is a leading provider of modern commerce solutions, offering mid-size and enterprise retailers a single commerce platform to manage and create the most engaging customer experiences across physical and digital touchpoints. The Orckestra Commerce Cloud, built on Microsoft Azure, goes beyond the limitations of traditional technology solutions by enabling retailers and brands to connect their legacy systems with evolving customer touchpoints through a centralized Commerce Orchestration™ architecture. Orckestra’s commerce solutions provide the agility to scale for success in the complex global marketplace, while fueling innovation in a rapidly evolving digital and mobile-first world.

Avensia is the leading Nordic expert company in e-commerce. We deliver complete omni-channel solutions for companies with high aspirations and demands on their business. With experience gained from hundreds of enterprise scale e-commerce projects, we help our clients not only with implementation of systems, but also with business development and advice. What differs Avensia from other the general e-commerce supplier is the combination of vast technical expertise with understanding of business needs and enterprise processes. We employ more than 100 e-Commerce experts worldwide. Avensia AB (publ) is listed at NASDAQ OMX First North.

Praised for its usability, inRiver Product Marketing Cloud is even faster to deploy, learn, and use than its predecessors. inRiver Product Marketing Cloud supports operational excellence for marketing organizations by offering a multi-tenant, single-point of access SaaS that speeds time-to-market for all products and channels.

C1 CMS is one of the top rated open source CMS worldwide built on the Microsoft stack. It is a powerful CMS that won't let you down and won't get in your way. Beside a global community, C1 CMS is backed by a core of passionate digital experts located in our offices in Montreal (Canada) & Copenhagen (Denmark).

Contact Us

Montréal – Head Office

1 (514) 316-8959

1111 Boulevard Dr. Frederik-Philips
Suite 500
Montréal, Québec
Canada H4M 2X6

Toronto

1 (416) 556-4014

2000 Argentia Road
Plaza 5, Suite 402
Mississauga Ontario
Canada L5N 2R7

Austin

1 (800) 948-6482

700 Lavaca Street
Suite 1400
Austin, Texas 78701