Our answer for Brigil was to embark on a full-scale implementation of Microsoft Dynamics 365 Finance and Operations in the cloud--an agile, cost-effective platform for:
- Eliminating paper-based processes
- Integrating and automating operations
- Accelerating financial information gathering, analysis and reporting
- Improving decision making with real-time visibility into project status, supply chain management and business performance
From the outset, several key challenges confronted us. To keep costs in line, we needed to minimize customization by maximizing basic system capabilities. To keep Brigil free to concentrate on its core business, we needed to minimize the company’s allocation of resources to the project. Responsibility for implementation would have to be ours. To ensure that the solution delivered now but also in the future, we needed to support comprehensive knowledge transfer to employees and oversee integration with supplier processes.
We approached meeting these imperatives with a carefully conceived plan for implementation in two waves. The initial wave itself was to consist of two phases, the first addressing finance and the second, project management, customer service and supply management. The second wave, which is still to come, is to optimize and enhance platform components once they are in place and stabilized.