October 1013

Community Summit North America 2022

Gaylords Palm Resort Orlando, Florida

This year’s edition of Community Summit NA was quite the comeback after a couple of years of uncertainty around in-person events the way we remember them! Thinkmax was pleased to be a Gold sponsor and exhibitor this year, and we found tremendous value in being a part of the largest independent gathering of the Microsoft Business Application ecosystem.

October 67

TAG 2022: The benefits of AI applied to e-commerce: experience optimization and operational efficiency

Palais des Congrès de Montréal

The 2022 TAG Conference, a new perspective on today’s retail business' event, was a success. Our Senior Digital Strategist Sébastien Yaher presented his conference on "The benefits of AI applied to e-commerce: experience optimization and operational efficiency".

July 1213

The LEAD Innovation Summit

New York, NY

Our team was present at the LEAD Innovation Summit. For leaders focused on marketing, advertising, e-commerce, digital, stores, customer experience, last mile, data, strategy, innovation, and information technology, the Lead Innovation Summit is the place to holistically experience the future of brand-to-consumer.

June 1416

Montreal Manufacturing Technology Show (MMTS)

Palais des Congrès de Montréal

Our Vice-President of Digital Solutions, Kais Makhlouf, and Patrick Lambert, Sales Executive at Microsoft talk about he proliferation of commercial channels in the digital age, its challenges and opportunities for manufacturers.

May 31June 1

RCC Store 2022 - Paving the way to digital expansion and growth

Toronto Congress Centre, Etobicoke

Our conference "More than eCommerce: the path to digital growth " was presented during the RCCStore event. During this session, Kais Makhlouf, VP & Commerce Practice Lead at Thinkmax, along with Olivier Roy, Co-Founder and CEO at Leav.co and Carl Boutet, Chief Strategist & Executive Advisor at Studio RX, have shared the key drivers shaping these new in-store experiences and showcase how the Leav.co platform fits as part of holistic unified customer experience.

[Webinar] Why companies are choosing Microsoft Dynamics 365 CE

Our experts compared 2 leading solutions and explained the importance of pricing, integration and extensibility, configuration and customization, deployment and data ownership as well as support. Watch to explore the fundamental differences between Microsoft Dynamics 365 CE vs Salesforce to power your sales, customer service and marketing customer engagement.

March 2629

Shoptalk 2022 - Where retail, technology, and innovation intersect

Mandala Bay, Las Vegas

The Shoptalk event is where thousands of retail changemakers come together every year to create the future of retail. The agenda covers the latest technologies, trends, and business models, as well as the rapid transformation of what consumers discover, shop for and buy—everything ranging from apparel and electronics to beauty and grocery.

[Webinar] How insights-driven marketing moments strengthen customer relationships

Across industries, customer-centricity has become the golden rule and key differentiator. The challenge is not only building stronger relationships but also how to personalize and optimize the journey to drive increased revenue. At the root is unified data, a 360-degree single version of the truth to gain a deeper understanding of customers and improve experiences across marketing, sales, and service touchpoints.

[Webinar] How Averna leverages the Microsoft Dynamics 365 suite for unified operations supporting global expansion

Like many manufacturers, Averna sought to update their legacy technology with a best-of-suite ERP solution to unify all operations including finance, project management, purchasing and manufacturing. Watch as they discuss their reality and challenges before choosing Microsoft D365 F&O, the implementation journey with Thinkmax, and the outcomes!

[Podcast] Navigating the evolving digital landscape: strategies for success in changing time

Focusing on their needs, priorities and pre-existing digital ecosystems, our Vice-Président of Digital Solutions Kais Makhlouf helps retailers navigate the ever-evolving digital landscape. On The Voice of Retail, Kais lets us into his world of digital strategy development. Together with the podcast host, Michel Leblanc, he talks about his experience in the industry, changing trends and impacts of the pandemic.

November 34

TAG 2021: Overcoming growing pains with unified commerce

Palais des Congrès, Montréal

During Quebec's Retail Council event TAG - Commerce in the Digital Age 2021, Thinkmax's Kais Makhlouf and Rick Renaud from Gardener’s Supply explored the retailer’s path to overcoming growing pains with unified commerce.

October 1215

Community Summit North America 2021

Houston, Texas

Our team was present at the 2021 edition of Community Summit!

[Webinar] Differentiate your customer service with omnichannel

Our Customer Engagement Experts Ashish Rana Solution Architecture Consultant, and Richard Dennis, Vice President, Dynamics 365 CE discuss how you can navigate and master ways to offer various channels for customer service, improve the productivity of agents and use the information offered by AI to agents and supervisors.

September 1821

American Fire Sprinkler Association's 40th anniversary

San Antonio, Texas

Thinkmax attended AFSA's 40 anniversary!

September 1316

RCC Store 2021 - Canada's biggest retail event of the year

Toronto Congress Centre, Etobicoke

Our team was present at RCC Store 2021!

[Webinar] The importance of a strong digital commerce experience platform to unlock new normal opportunities

Watch to learn about Gardener Supply Company’s implementation journey and outcome with the Optimizely solution.

[Webinar] How to improve efficiency and reduce marketing costs with Dynamics 365 Marketing

Thinkmax Solution Architect Consultant, Ashish Rana, and Vice-President, Dynamics 365 CE, Richard Dennis are joining forces to give you to a glimpse at the key capabilities of Dynamics 365 Marketing suite for Customer Engagement.

[Webinar] Managing indirect tax in a manufacturing world

In collaboration with Vertex, this webinar can empower you to conquer the necessary knowledge and skills to use pre-conceived best-practice frameworks, tools and applications, ensuring rapid and efficient deployments of Microsoft Dynamics 365.

[Webinar] Enabling data analytics for Dynamics 365 for Finance and Supply Chain Management

Are you a Dynamics 365 User struggling to generate reports? Do you find it takes too long to acquire data and transform it into meaningful information? Then this webinar is for you! Learn how to accelerate your Business Intelligence journey through ZAP Data Hub, from our Thinkmax expert.