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News & Events

Every year, Thinkmax is a familiar presence at leading in-person and virtual industry events across North America. Our sponsorships, presentations and face-to-face encounters with partners, peers and clients demonstrate our commitment to driving the digital revolution collaboratively. Contact us to arrange a meeting with our experts at your next favourite event, and subscribe to our online newsletter for the latest news about our event participation.


March 1919

RDV eCommerce

Institut de Tourisme et de l'Hôtellerie du Québec, Montreal

Thinkmax is excited to sponsor RDV eCommerce's event on March 19th in Montreal! Our Vice-President of Digital Solutions Kais Makhlouf will be present alongside our client the Royal Canadian Mint for an exclusive conference from 1:45 to 2:15 P.M. You wouldn't want to miss it! Are you a retailer? Register now to come discuss about the future of commerce!

Secure your spot!


January 1316

The NRF 2024 - Retail's Big Show

Conference & Expo Jacob K. Javits Convention Center, NYC

Our team was present at NRF 2024, the insightful event bringing together thousands of brands from around the world to discuss the revolutionization of retail. Want to talk about your business needs?

Contact our experts


October 1012

Opticon 2023 - Where art and science intersect

Mariott Marquis, San Diego

Our team was present at the 2023 edition of Opticon occurring in California! From cutting-edge technologies to cheat sheets for success, industry leaders showcased the latest trends and best practices that blend creativity with analytics to drive growth. Are you interested in taking your eCommerce game to the next level?

Reach out to our team

October 1520

Community Summit North America 2023

Charlotte Convention Center, North Carolina

Thinkmax was proudly on-site at this year's 2023 Microsoft Community Summit in Charlotte North Carolina. This spectacularly energizing event brought together Microsoft users to share knowledge, network and learn about Microsoft technologies, while also joining in community building with those who share similar transformation journeys. Want to learn more about our presence at the event?

Read about the event highlights


September 1313

Succeeding in the era of industry 4.0 - Challenges and solutions for a high-performance supply chain

L'Espace Canal, Montreal

Our team was present to discuss the different ways to take your supply chain to new heights. Want to talk about your business needs?

Contact us now!

September 2020

Inventory Management Summit

The Glenerin Inn & Spa, Mississauga

Our Vice-President Heather Fitz-Gerald was at the exclusive event designed to address the challenges faced by businesses in adapting their supply chains to rising interest rates. Are you interested in meeting with our team to discuss your needs?

Contact our experts


May 3031

RCC Store 2023 - Canada's Biggest Retail Event

Toronto Congress Centre, Etobicoke

Our team was at the Retail Council of Canada’s STORE Conference in Toronto! Do you want to discuss your needs in ecommerce ?

Contact our experts now!


March 2629

Shoptalk 2023 - Where retail, technology, and innovation intersect

Mandala Bay, Las Vegas

We were at Shoptalk! The retail show united the biggest community of retailers and brands, all here for one reason: build the future of how people search, shop, and spend and to find the tech partners to help them do it. Want to learn more about our work with retail?

Talk with one of our retail experts!


January 1417

The NRF 2023 - Retail's Big Show

Conference & Expo Jakob K. Javits Convention Center, NYC

Our Thinkmax team was at NRF, Retail's Big Show, to discuss how Microsoft Dynamics 365 and Retalon's Advanced Analytics Common Unified Platform for Retail Planning, Inventory Optimization & PPMO can be the added value your company is looking for. You missed it or would like to know more about our solutions?

Contact one of our retail experts now!


[Webinar] Microsoft Customer Engagement for retail

Is implementing a CRM solution tailored to your specific lines of business part of your growth strategy? If it is, you'll find this webinar extremely helpful. Watch our webinar on demand as our Thinkmax solution expert provides an overview of the Microsoft Dynamics Customer Engagement (CRM) CE platform and how it's ideally suited for Retailers.

Watch the recording


October 1013

Community Summit North America 2022

Gaylords Palm Resort Orlando, Florida

This year’s edition of Community Summit NA was quite the comeback after a couple of years of uncertainty around in-person events the way we remember them! Thinkmax was pleased to be a Gold sponsor and exhibitor this year, and we found tremendous value in being a part of the largest independent gathering of the Microsoft Business Application ecosystem.

Read our event summary!

[Conference] The benefits of AI applied to e-commerce: experience optimization and operational efficiency

The 2022 TAG Conference, a new perspective on today’s retail business' event, was a success. Our Senior Digital Strategist Sébastien Yaher presented his conference on "The benefits of AI applied to e-commerce: experience optimization and operational efficiency". Watch the recording and contact us to start your digital transformation now!

Watch the conference recording


July 1213

The LEAD Innovation Summit

New York, NY

Our team was present at the LEAD Innovation Summit. For leaders focused on marketing, advertising, e-commerce, digital, stores, customer experience, last mile, data, strategy, innovation, and information technology, the Lead Innovation Summit is the place to holistically experience the future of brand-to-consumer. Want to talk about your retail's business needs?

Contact one of our experts today!


[Conference] Montreal Manufacturing Technology Show (MMTS)

Our Vice-President of Digital Solutions, Kais Makhlouf, and Patrick Lambert, Sales Executive at Microsoft talk about: "The proliferation of commercial channels in the digital age: challenges and opportunities for manufacturers ".

Watch the recording


[Webinar] Why companies are choosing Microsoft Dynamics 365 CE

Our experts compared 2 leading solutions and explained the importance of pricing, integration and extensibility, configuration and customization, deployment and data ownership as well as support. Watch to explore the fundamental differences between Microsoft Dynamics 365 CE vs Salesforce to power your sales, customer service and marketing customer engagement.

Watch the recording

May 31June 1

RCC Store 2022 - Paving the way to digital expansion and growth

Toronto Congress Centre, Etobicoke

Our conference "More than eCommerce: the path to digital growth " was presented during the RCCStore event. During this session, Kais Makhlouf, VP & Commerce Practice Lead at Thinkmax, along with Olivier Roy, Co-Founder and CEO at Leav.co and Carl Boutet, Chief Strategist & Executive Advisor at Studio RX, have shared the key drivers shaping these new in-store experiences and showcase how the Leav.co platform fits as part of holistic unified customer experience.

Watch the conference!


March 2629

Shoptalk 2022 - Where retail, technology, and innovation intersect

Mandala Bay, Las Vegas

The Shoptalk event is where thousands of retail changemakers come together every year to create the future of retail. The agenda covers the latest technologies, trends, and business models, as well as the rapid transformation of what consumers discover, shop for and buy—everything ranging from apparel and electronics to beauty and grocery. Want to talk about your goals as a retailer and how we can empower you to achieve them?

Contact one of our retail experts!

[Webinar] How insights-driven marketing moments strengthen customer relationships

Across industries, customer-centricity has become the golden rule and key differentiator. The challenge is not only building stronger relationships but also how to personalize and optimize the journey to drive increased revenue. At the root is unified data, a 360-degree single version of the truth to gain a deeper understanding of customers and improve experiences across marketing, sales, and service touchpoints.

Watch the recording

[Webinar] How Averna leverages the Microsoft Dynamics 365 suite for unified operations supporting global expansion

Like many manufacturers, Averna sought to update their legacy technology with a best-of-suite ERP solution to unify all operations including finance, project management, purchasing and manufacturing. Watch as they discuss their reality and challenges before choosing Microsoft D365 F&O, the implementation journey with Thinkmax, and the outcomes!

Watch the recording


[Podcast] Navigating the evolving digital landscape: strategies for success in changing time

Focusing on their needs, priorities and pre-existing digital ecosystems, our Vice-Président of Digital Solutions Kais Makhlouf helps retailers navigate the ever-evolving digital landscape. On The Voice of Retail, Kais lets us into his world of digital strategy development. Together with the podcast host, Michel Leblanc, he talks about his experience in the industry, changing trends and impacts of the pandemic.

Listen to the episode

[Conference] Overcoming growing pains with unified commerce

During Quebec's Retail Council event TAG - Commerce in the Digital Age 2021, Thinkmax's Kais Makhlouf and Rick Renaud from Gardener’s Supply explored the retailer’s path to overcoming growing pains with unified commerce.

Watch the recording


[Webinar] Unlocking potential: powering your website for holiday success through experimentation

Watch the recording!

October 1215

Community Summit North America 2021

Houston, Texas

Our team was present at the 2021 edition of Community Summit! Want to reach out to talk about your business's needs?

Contact our experts now!


[Webinar] Differentiate your customer service with omnichannel

Our Customer Engagement Experts Ashish Rana Solution Architecture Consultant, and Richard Dennis, Vice President, Dynamics 365 CE discuss how you can navigate and master ways to offer various channels for customer service, improve the productivity of agents and use the information offered by AI to agents and supervisors.

Watch the recording

September 1316

RCC Store 2021 - Canada's biggest retail event of the year

Toronto Congress Centre, Etobicoke

Our team was present at RCC Store 2021! Want to talk about your business needs?

Contact us now!

September 1821

American Fire Sprinkler Association's 40th anniversary

San Antonio, Texas

Thinkmax attended AFSA's 40 anniversary! Discover the ultimate business application for the fire protection industry.

Contact one of our experts today!


[Webinar] The importance of a strong digital commerce experience platform to unlock new normal opportunities

Watch to learn about Gardener Supply Company’s implementation journey and outcome with the Optimizely solution.

Watch the recording


[Webinar] How to improve efficiency and reduce marketing costs with Dynamics 365 Marketing

Thinkmax Solution Architect Consultant, Ashish Rana, and Vice-President, Dynamics 365 CE, Richard Dennis are joining forces to give you to a glimpse at the key capabilities of Dynamics 365 Marketing suite for Customer Engagement.

Watch the recording


[Webinar] Managing indirect tax in a manufacturing world

In collaboration with Vertex, this webinar can empower you to conquer the necessary knowledge and skills to use pre-conceived best-practice frameworks, tools and applications, ensuring rapid and efficient deployments of Microsoft Dynamics 365.

Watch the recording


[Webinar] Enabling data analytics for Dynamics 365 for Finance and Supply Chain Management

Are you a Dynamics 365 User struggling to generate reports? Do you find it takes too long to acquire data and transform it into meaningful information? Then this webinar is for you! Learn how to accelerate your Business Intelligence journey through ZAP Data Hub, from our Thinkmax expert.

Watch the recording