Technical Consultant

Responsibilities

• Contribute to the management of application lifecycle
  • Environment deployment
  • Data refresh
  • Code deployment
• Modelstore promotions (AX 2012)
• Perform system monitoring and diagnostics
• Collaborate with end users, project manager and management for system enhancements and upgrades
• Provide end user training and assist users with day-to-day issues, problems and questions
• Work collaboratively with team members to troubleshoot and resolve technical issues
• Propose tangible solutions to avoid repeatable errors
• Provide guidance for system changes and enhancements
• Create user accounts, delete accounts, create/change permissions by account; user profiles, page layouts, security in Dynamics 365
• Create and/or enhance end user documentation

Your profile

• Ability to prioritize and manage workload
• Exemplary organizational skills
• Excellent communication skills, both written and verbal, in English and French;
• High level of autonomy
• Able to communicate with customers on technical related topics
• Ability to build effective relationships at all levels
• Ability to work both individually and as part of a team
• Ability to work remotely
• Able to demonstrate commitment to continuous self-development
• Consulting experience an asset
• Technical knowledge:
  1. Microsoft Dynamics AX 2012
  2. Microsoft Dynamics 365 Finance & Operations
  3. Microsoft SQL Server / Azure SQL
  4. Office 365 / Microsoft 365
  5. Azure
  6. DevOps
  7. Microsoft Windows Server
  8. Dynamics 365 CRM/CE (asset)
  9. Power Platform (asset)
     • Power BI
     • Power Apps
     • Power Automate