Thinkmax joined the project midstream. Averna’s first impulse was to manage the implementation internally with assistance from an external integrator. But when this initial partner faltered, Averna turned to Thinkmax—on an ad hoc basis to begin with but eventually as an essential, fully integrated contributor to their team. At a crucial moment, when Averna lost some key internal resources and were challenged to move their chosen Dynamics 365 on-premises platform to the cloud, we able to apply our own substantial resources and bring our client to a successful go-live only six months after initial involvement.