Customer Engagement (CRM)

At every step, your sales team should build deeper relationships with your customers. An AI-Powered Sales solution will provide information and automation that helps them to focus on productivity and boost their performance. Thinkmax helps you take it to the next level with our sales solution to optimize sales execution, improve sales performance and take right action with intelligence insights. Accelerate the buyer journey with LinkedIn.

Customer service provides an opportunity to turn simple interactions with customers into a lifetime relationship. Supervisors and Managers are empowered to meet their goals and boost key customer satisfaction metrics. Agents are equipped to deliver a personal service experience every time from anywhere. Thinkmax will help you leverage the power of your customer service department to boost productivity, efficiency and earn customers for life through exceptional customer service. 

A complete field service management software, proactive problem solving can be a tremendous competitive advantage. Thinkmax helps you to reimagine the customer experience to predict, detect and resolve their issues the first time, whether planned or an emergency. These capabilities ensure your agents and technicians are equipped with the right parts and tools at the right customer location to provide consistent and cost-effective exceptional customer experiences.

Listening to your customers across channels will empower you to serve them better. Customer Voice provides you an end-to-end feedback management application to build meaningful relationships with them quickly. Thinkmax helps you build strategies to get customer feedback across channels and take the best actions based on intelligent insights.