Managed Services & Support

Managed services and support are critical for every implementation post-launch and our organisation structure and teams are well aware. Dedicated teams with the right attitude and skills are there for your success.

Managed Services Activities

Monitoring & Support

A dedicated and skilled Thinkmax support team brings a proactive and empathic attitude to ensure clients have 24/7 help them with any issue that might rise.

Optimization

Knowledgeable teams work closely with client stakeholders to optimize every possible process, functionality or experience to achieve better performance and efficiency on every platform.

Evolution

Thinkmax client management team and architects engage with every client to plan ahead and build evolution roadmaps leveraging new functionality or capabilities.

A Plan for a Longstanding & Successful Partnership

Thinkmax's commitment with every client is to build a mutually successful and evolving partnership. Our Managed Services Plan (TMSP) is an à la carte program adaptable for each client in order to support their post-launch operations and digital evolution.