Automate dynamic, personalized retail experiences everywhere!


Create meaningful and measurable marketing moments with Microsoft Dynamic 365 CE (CRM). 

We’re living in a volatile and unpredictable economy where consumers and retailers have to constantly adapt. Whatever happens, shopping habits will change and evolve with the times, and spending priorities will shift. Retailers must find ways to always be right there by following, anticipating, and guiding their customers’ journey. 

When customers expect disruption, give them stability! 

In this eBook, you’ll learn why Microsoft Dynamics 365 Customer Engagement (CE) is now a leading CRM platform for retailers with native Marketing and Customer Insights integration:

  • Orchestrate customer-led journeys 
  • Deliver AI-driven personalized content 
  • Gain richer customer insights with a holistic view  
  • Track, measure and optimize experiences